ISQ Solutions
- From the company
At ISQsolutions, we offer our customers a professional Web-based hosting solution that is easy to setup and manage from anywhere in the World in real-time 24/7. Our success is a direct result of our innovations and our dedication to reliable service and technical support.
From the company
ISQ Solutions
Expert Review- From the Editors
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110 Spadina Ave. Suite 808
Toronto, Ontario
Canada
M5V 2K4
1-800-859-8837
ISQ Solutions is a Windows based web hosting company founded in 2001 by a small group of experienced industry professionals. ISQ Solutions operates out of 151 Front Street West, Canada’s premier telecommunications hub and carrier hotel.
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Review
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Pricing
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ISQ Solutions has two plans available: a value plan for $9.95/month and business class hosting, which runs $19.95/month. I chose the value plan, which included 2 gigabytes of space and 100 gigabytes of bandwidth per month, a price that is well within average for Windows hosting.
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Uptime
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ISQ Solutions had a perfect uptime track record during my nine month stay. I did not experience a single second of downtime with ISQ and my website was always speedy and reliable.
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Sales
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I had a few pre sales questions for ISQ Solutions about their money back and uptime guarantees. ISQ Solutions lends sales assistance by telephone, email, and an online contact form. I chose to send off a quick note via their website and with fifteen minutes ISQ Solutions had answered all of my questions, and also provided me with additional helpful information so that I could get signed up as quickly as possible. Very professional and helpful!
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Support
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I contacted ISQ Solutions on two occasions for support. Both times I was met with experienced, patient answers and helpful advice. I would normally give ISQ Solutions a perfect 10 rating, were it not for the fact that ISQ only offers telephone support during business hours and trouble tickets sent during non business hours took several hours to more than a day to be addressed.
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Setup
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I paid for my shared web hosting via credit card and received immediate confirmation of payment by email. A short time later, my welcome letter arrived. The welcome email from ISQ Solutions was very detailed and helped me to get my website sorted out that day. Excellent!
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Reliability
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ISQ Solutions excelled in the reliability department during my nine month stay. The hardware was top notch, never needed replacing and I experienced no issues of any kind.
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Billing
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ISQ Solutions bills customers annually, quarterly or monthly—with those paying by the year receiving a 25% discount. I chose to pay monthly and had never had any problems with the billing department. I was not, at any time, charged for services or account features I had not ordered and the hosting plan was also easy to cancel.
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Guarantee
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99.9% uptime guarantee
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30 day money back guarantee
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Terms of Service
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ISQ has their Terms of Service available online. Highlights include:
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Adult websites forbidden.
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No copyrighted content allowed.
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Unpaid hosting fees will result in account termination within 30 days.
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Advantages
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One of the most reliable Windows hosting companies online!
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Discount for paying annually.
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Extremely reliable.
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Competitive pricing structure.
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PCI compliant.
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Disadvantages
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Telephone support limited to business hours only.
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Reseller plans are not actual reseller accounts, but structured more like affiliate programs.
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