InMotion
- From the company
We have stood behind this statement since our inception in 2001 and have been rewarded by a loyal - and growing - customer base.
Fast, Reliable, and Affordable Hosting
Our web hosting network is based on the fast and reliable Linux and Unix operating systems. It is monitored 24/7 for any unusual activity and benchmarked continuously for performance. This allows us to immediately respond to short term issues as well as grow our system optimally - keeping it broadband ready and economical at all times. Staying true to this technology and concept has allowed us to offer domain name registration and web hosting that consistently outperforms our competitors - in reliability, speed, and economy. InMotion is also the only hosting company to offer Max Speed Zones. Learn more here.
Exceeding Your Customer Support Needs
InMotion Hosting is an employee owned and operated company. Our employees average over 4 years of hosting experience and are backed by senior staff with over 10 years of experience. We have broken and fixed just about everything web site hosting related that can be broken and fixed. Combining this knowledge with friendly staff and responsive management yields our top rated tech support team.
Rest assured, we will always take the time to completely answer your questions - 24 hours a day, 7 days a week. We have even put together some of the best information for building, maintaining and growing your web site at our Web Hosting Support Center.
Leading Edge of Hosting Technology
Our background is business and technology - and we are always looking for new software, hardware and methods to compliment our existing tools. It is a not just a matter of business but a matter of pride to our experienced staff. In fact, we have several times taken suggestions from customers and after formal evaluation, added the functionality to all of our servers.
100% Satisfaction Guarantee
We stand behind our sales claims at all times. In fact, we guarantee that you will always get reliable hosting, competent support, and professional service - or you will get your money back.
InMotion
Expert Review- From the Editors
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4553 Glencoe Ave, Suite 325
Los Angeles, CA 90292
1-888-321-HOST
InMotionHosting is a California-based company that was founded in 2001. The recipient of numerous hosting awards, InMotionHosting offers Linux and Unix shared web hosting, virtual private servers, dedicated servers and domain names.
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Review
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Sales
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InMotionHosting answers sales questions by live chat, telephone and email. I hooked up with InMotionHosting on live chat and was pleasantly surprised to find that Patrick, the rep I dealt with, really knew his stuff. No matter what question I threw at Patrick, he came back with an immediate answer. Impressive!
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Setup
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Account sign-up takes place online. Shared hosting accounts are automatically activated, so I had access to my control panel at InMotionHosting just moments after paying for my new hosting account.
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Billing
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InMotionHosting accepts all major credit cards, checks and money orders. Billing questions can be asked by email, live chat or telephone. I had no trouble with the billing department during my stay with InMotionHosting or after cancelling my account.
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Pricing
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InMotionHosting has several shared hosting plans available. The smallest plan, a starter package, includes a generous 100 gigabytes of space and 1,000 gigabytes of bandwidth for $3/month (when paying two years in advance). Clearly, InMotionHosting is in the running as one of the lowest priced hosts on the web today. Their business plans are equally as affordable. My only complaint is that many packages must be paid for one year in advance.
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Reliability
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My hosting server never malfunctioned during the year I spent with InMotionHosting, nor did it suffer from any sort of hardware failure.
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Support
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Support for hosting customers can be found by email, live chat and telephone. As in the case with the sales department, I found the support team to be super attentive and helpful, always quick to answer my questions. That’s the good news. The bad news is that during certain times of the day, live chat support questions are often redirected to email. So, even though you may be chatting with a rep by live chat and getting some much needed information, that rep may tell you that he’s forwarded your questions to the email support team. Even with that minor inconvenience, I found that every single one of my questions was answered in under an hour.
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Uptime
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My premium uptime monitor indicated that InMotionHosting retained a 99.99% uptime record.
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Guarantee
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90 day money back guarantee.
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99.98% uptime guarantee.
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100% satisfaction guarantee.
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Terms of Service
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The Terms of Service for InMotionHosting are online. Highlights include:
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No adult content allowed.
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Spam forbidden.
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No online file storage or archiving of files.
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Automated backups taken, but not guaranteed.
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Bandwidth overage charges may apply to heavily trafficked websites.
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Advantages
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Bottom dollar pricing.
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Ability to choose data center where you will be hosted.
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Excellent support and sales staff.
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cPanel control panel.
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24/7 support.
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Reliable network.
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Disadvantages
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Must pay at least one year in advance on some plans.
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Lack of features on lowest priced hosting plan (no Wordpress, no databases, etc.).
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No PayPal or Google Checkout support.
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Disclosure: We are a professional review site that receives compensation from the
companies whose products we review only when you buy through us. We test each product
thoroughly and give high marks to only the very best. We are independently owned
and the opinions expressed in Expert Reviews are our own.