GoGrid
- From the company
GoGrid is the cloud hosting division of ServePath Dedicated Hosting, a company with extensive expertise and experience in web hosting infrastructure. The ServePath team wanted to develop a new kind of hosting solution to address the scaling needs of today’s businesses. Over the years, we have seen some of the limitations with dedicated servers and managed hosting. Virtual servers have been around for awhile and always seemed like a good idea, but somehow they always seemed to be not good enough. Through our experience in the dedicated server hosting market, extensive R&D in Xen-based grid technology, and needs of the many rapidly growing companies we serve, the answer became clear.
The answer is GoGrid, the first multi-tier, cloud computing platform that allows you to manage your cloud hosting infrastructure completely on demand through an intuitive, web interface.
ServePath is a leading dedicated server provider and pioneer in providing customers leading edge multi-server Internet architectures. We are based in San Francisco where we operate our own data center and manage thousands of servers for customers all over the world. We have been in business for six years, but before that our founders ran a successful Internet access ISP that started back in 1995.
So we are a nice group of people, and we also know how to provide powerful Internet hosting services to businesses that need reliability, customization and speed.
GoGrid is the next generation of these services. Get powerful dedicated resources on a cloud computing architecture that you can buy as you need. Once you try the GoGrid cloud hosting you will never go back to the traditional way of deploying servers and building complex load balanced networks.
ServePath's Certifications
Microsoft Gold Certified Partner
ServePath is a Microsoft Gold Certified Partner with competencies in Advanced Infrastructure and Networking Infrastructure Solutions. The Microsoft Gold certification recognizes ServePath's expertise and impact in the technology marketplace.
SAS 70 Type II Audit
The SAS 70 Type II report shows that ServePath's description of certain relevant controls over information technology related to its San Francisco Data Center and hosting operations is fairly presented and that such controls have been suitably designed to achieve their specified control objectives.
Cisco, Microsoft and RedHat Certificaitons
ServePath's Systems Administrators hold a number of prestigious certifications in the following areas:
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Windows 2000 Professional MCP
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Windows 2000 Server MCP
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CompTIA A+
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CompTIA Network+
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CompTIA Security+
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Microsoft Certified Systems Administrators (MCSA)
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Microsoft Certified Systems Engineers (MCSE)
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Cisco Certified Network Associate (CCNA)
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Solaris SA1 and SA2
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Unix Systems Management
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Red Hat Certified Engineers (RHCE)
Windows Media Certified Hosting Provider
ServePath is one of 12 companies worldwide to achieve the status of Windows Media Certified Hosting Provider through its streaming media division, UpStream Networks. ServePath was required to pass a rigorous network performance and quality assurance test to ensure our network is engineered to quickly stream Windows Media.
A+ Keynote Certified Network
ServePath's Screaming-Fast NetworkTM scored an A+ rating from Keynote Systems, Inc., The Internet Performance Authority®, after passing a 30-day quality assurance test. The Keynote Certification measures our network's ability to deliver high-quality streams to end-users worldwide. ServePath has continued to receive this A+ rating through re-certification tests that take place every 6 months. From the company
GoGrid
Expert Review- From the Editors
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360 Spear St Suite 200
San Francisco, California
1-877-946-4743
GoGrid is a cloud hosting service provider that deals in cloud servers, dedicated servers and cloud storage. GoGrid has been in business for more than 9 years and was founded by a group of entrepreneurs who began a California ISP in 1995. GoGrid operates out of their own data center in San Francisco, California.
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Review
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Sales
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GoGrid answers sales questions by live chat and telephone. I hooked up to live chat, curious to learn about GoGrid’s uptime guarantee. Almost immediately I was introduced to a sales representative named Steven. Impressed by the super fast response, I asked my question, excited to find such a responsive company. I quickly learned that GoGrid does not answer sales questions of any kind unless they’re provided with the full name, email address and domain name of the asker. When I asked if this was common policy, I was told I would be allowed to read the GoGrid website, but could not be helped unless I supplied a personal email address. GoGrid is fast and responsive, but unless you’re willing to give up personal details during a presales chat, they’re not much help at all.
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Setup
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I had an easy time of getting my cloud server up and running with GoGrid. End users need only select a datacenter, choose a server image and size and then configure the server to their liking. I was able to make short work of setting up my server and getting it online. Perfection!
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Billing
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GoGrid’s billing department accurately billed me on their pay-as-you-go plan. I was never charged for services I had not ordered and cancelling my account with GoGrid incurred no unexpected fees.
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Reliability
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In general, my cloud hosting experience with GoGrid was a pleasant one. I did, however, find that when I tried to send large files to my server space, the FTP connection would reset itself each and every time.
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Support
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I made contact with the GoGrid support department on many occasions. GoGrid has a convenient toll free telephone number, but on two occasions I was only able to reach an answering machine connected with that number and never did receive a return call. GoGrid gives support by live chat, telephone and also has an online forum. Support is often slow to be received and in several instances, my questions were ignored altogether.
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Uptime
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I use a premium service uptime monitoring tool and experienced only a minimal amount of downtime with GoGrid. Network troubles took my website offline twice, but neither time was long enough to warrant a request for refund.
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Pricing
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GoGrid has several cloud server payment plans to choose from including a pay-as-you-go option, which I used. GoGrid is more expensive than other companies offering similar services, but not by much.
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Guarantee
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Terms of Service
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GoGrid’s Terms of Service can be read online. Highlights include:
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Hosting clients must be 18 years of age or older.
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Hosting fees may be revised at any time.
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Spamming strictly prohibited.
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All third party software in use must be properly licensed.
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Advantages
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Easy to operate control panel.
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Simple server setup.
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Prepaid and pay-as-you-go plans available.
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Free F5 hardware load balancing.
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Endlessly scalable.
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Disadvantages
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Support team not consistent or reliable.
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FTP connection flaky at times.
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More expensive than other cloud hosting companies.
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Sales team not customer friendly.
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