Codero Review Rating: 3.6 out of 5 based on 6 reviews.

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Codero - From the company

Codero provides dedicated and managed hosting services focusing on the real needs of today's small- and mid-sized businesses. Operating out of Overland Park, KS, the company offers a full line of high performance Windows® and Linux servers with service enhancements such as back-up services, security services, eCommerce hosting network services and server access tools. Live US-based support is offered 24/7/365 by knowledgeable solution engineers. Codero utilizes state-of-the-art servers from Intel and Dell to ensure reliable performance, while secure data centers protect customer’s personal and proprietary information.

Codero is a former division of Aplus.net. Codero became a separate entity focusing on dedicated and managed hosting solutions after the acquisition of Aplus.net's shared hosting, web design, and domain registration services by Hostopia, a division of Deluxe Corporation. For us, "Codero" stands for collaboration, engagement, focus, reliability and flexibility. It means a more secure computing experience for email, shopping or data transfer. Most importantly, we strive to focus on our customers' needs.

Codero Expert Review- From the Editors

7500 W 110th Street Suite 400 Overland Park, Kansas 66210 1-866-2-CODERO Originally an offshoot of APlus.net, the Codero brand was launched in 2009 as a dedicated server company. Offering dedicated servers, cloud hosting, email hosting, and managed hosting, Codero makes their home in Kansas and runs their own wind-powered data center in Phoenix, AZ.
Review
Sales
Sales questions at Codero are taken by live chat, telephone and email. I first popped on live chat, where I was met by a Codero rep within a few seconds. The rep immediately asked for my email address and telephone number, in case we were disconnected, and when I stated that I preferred not to give it out, we were actually disconnected. Thinking this a fluke, I reconnected, only to have the same thing happen again after refusing to reveal my personal details. I had better luck by phone. The two phone sales team members I spoke with on the telephone were polite and knowledgeable about serving hosting, eagerly recommending server packages that would fit my needs. In short, it’s a mixed bag.
Setup
You can sign up for a new server from Codero’s website. The process is simple and easy to follow, even if you’re new to dedicated server hosting. I received an invoice by email immediately after paying, and my server was ready to use within one business day.
Billing
Codero takes all major credit cards and PayPal. I no trouble with the billing department during my stay, but the cancellation process was a bit tricky. Codero lets users cancel within seven days of their contract end, a nice touch considering most other companies require a full thirty day cancellation notice. Regardless of the improved policy, I found it impossible to cancel my services by phone or live chat. In both instances, I was told that I must cancel online through the Server Portal. Despite eventually cancelling successfully and getting confirmation of that, I was still billed for services one month after the fact. The billing department is only open during business hours Monday-Friday and they’re slow to respond to inquiries, so it took nearly six weeks and just as many phone calls for everything to get straightened out. Frustrating and could use major improvement!
Pricing
Codero has many server packages to choose from and all are highly customizable. Their cheapest server is a Pentium Dual Core 2.6 GHz machine with 2 gigabytes of memory and a 250 gigabyte hard drive, and it costs $70/month. Codero’s prices are reasonable and their offerings are exceptional.
Reliability
My Codero hosting server hardware was 100% reliable over a one year stay.
Support
Codero gives customers support by phone, ticket system and live chat. For basic questions, I found Codero to be exceptional and quick to respond. When my server went down due to an unexpected network issue, however, Codero was nowhere to be found. The phone went unanswered and nobody was available by ticket system until after the network came back up.
Uptime
My premium uptime monitor indicated that Codero maintained a 99.899% uptime rating over one year.
Guarantee
100% uptime guarantee. 100% hardware reliability guarantee.
Terms of Service
The Terms of Service for Codero are on their website. Highlights include: Accounts must be cancelled within seven days of service renewal date. No adult websites allowed. Spamming prohibited.
Advantages
Reasonable prices. Large number of servers to choose from. Server Portal easy to work with. Does credit downtime. Powered by wind energy.
Disadvantages
No money back guarantee. Support personnel tend to disappear in times of need. Billing department only open weekdays and slow to respond. Difficult to cancel services.

Disclosure: We are a professional review site that receives compensation from the companies whose products we review only when you buy through us. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed in Expert Reviews are our own.

Codero User Reviews

Review title: Codero sucks

Advantages:
first time setup was a breeze

Disadvantages:
they have no accountability as webhost. you essentially are paying for their internet.

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Review:
They suck as a webhost company. They dont care about your business, just your money.

Review title: Horrible business policy

Advantages:
When it's up, it's all good...

Disadvantages:
You can’t count on them in time of needs, horribile billing policy

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Review:
Go with other hosting company who cares about their customer!!

Review title: Codero was TERRIBLE

Advantages:
NONE

Disadvantages:
Constant Downtime, Horrible Support, Misleading Sales Tactics

Rating:

Review:
There are a lot of hosting companies to choose from, AVOID Codero! Its just not worth it! Don't let them ruin your website or your business!

Review title: Codero treated me very well

Advantages:
Helpfull support, honest hosting advise

Disadvantages:
nothing

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Review:

I subscribed in Codero dedicated server but it turned out I’m NOT ready for that. And the great thing is Codero customer support helped me and guided me to go back to the right track, they advised that Shared Hosting is more than enough for me at this stage (even though they could’ve made much more money with the dedicated server, but it seems they work for customer benefit as a priority) .

When my site grows and I need a dedicated server hosting I will for sure stick to Codero, they are just very helpful. I defiantly recommend them

Kate J.

Review title: Codero is a great business partner

Advantages:
Price, Uptime, Customer Support

Disadvantages:
None

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Review:

We've been using Codero for quite a while now, since it used to be called Solo Hosting (back in a time). Since then Codero has grown tremendously and also helped us to grow as well by highlighting our hosting needs and provide us with best web hosting practices. So we grew together as partners.

We are so happy to work with Codero, it is been providing us woth near 100% uptime, amazing customer support.
Glad to recommend it to everyone.

Rod L.
Wowway.com

Review title: Happy to recommend them

Advantages:
Great support, happy to recommend them

Disadvantages:
The awesome amazing support only came when I escalate to a manager!

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Review:
I had a technical issue with Codero web host, tried to work it out with the first level support but that wasn’t so great. However, only after escalating to a manager a 180 degrees turnaround has been made, and a dedicated resources have been assigned to solve my problem. The problem was resolved very quickly, and the person has spent time with me reviewing the process to make sure this never happens again. I think my situation was kind of unique, once again, more than happy to recommend them.